Refund Procedure
Please make sure you understand clearly before purchasing, as all our products are custom-made by hand. Once you place an order, your deposit will never be refunded. When you pay the deposit, it means that you have accepted this term.After you receive the product, please record an unboxing video. If there is any damage or loss to your product after receiving it, you can send the video to us. We will compensate you or process a refund based on the specific situation of the lost item within 7 days.
